Sensytouch can be quickly activated on different communication channels of public and private administration bodies and companies, to proactively interact with their users. These channels can be both textual or vocal, from the chats on web pages, Facebook pages, to the e-mails, phone calls and avatars, up to CRM.
Depending on the users’ requests, Sensytouch provides the appropriate response through different integrated tools, such as customer care information tools, payment and product delivery services, e-commerce, booking management, calendars as well as CRM, and all of them are, of course, supported by Sensytouch artificial intelligence.
Sensytouch allows for dialogic interactions with the users, which are in turn based on natural language. Through the application of innovative semantic algorithms, both customers and businesses can enrich the Sensytouch’s shared knowledge base with new concepts, so that all the users can benefit from it.
SensytouchKnows what you want
Thanks to Sensytouch Delivery, the relationship between companies wishing to offer their products with home delivery or take away and their users is disintermediated, as orders will be placed directly on the company’s website or social networks.
With Intelligence Search, the user will be able to dialogue with his AI Virtual Personal Shopper inside the e-commerce, who will recommend the best products based on his requests, making the purchasing process finally active and dynamic.